Frequently Asked Questions
Everything you need to know about bringing Imbue into your home.
What materials are used in Imbue furniture and decor?
We prioritize sustainability and longevity, using FSC-certified hardwoods, organic textiles, and recycled metals to ensure each piece is as durable as it is beautiful.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days. For larger furniture items requiring white-glove delivery, please allow 2-3 weeks for scheduling and transit.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original condition. Please note that custom-made furniture and final sale items are non-returnable.
Do you offer fabric swatches or material samples?
Yes, we want you to feel confident in your choice. You can order up to five complimentary fabric or wood finish swatches through our 'Samples' page.
How do I care for my Imbue products?
Specific care instructions are included with every item. Generally, we recommend avoiding direct sunlight for textiles and using a damp, lint-free cloth for wood surfaces.
Does Imbue offer professional assembly services?
Yes, for an additional fee, you can select 'White Glove Delivery' at checkout, which includes room-of-choice placement, full assembly, and removal of packaging.